Foodie is an innovative platform combining social media features with on-demand food ordering and delivery, uniting the food industry. It goes beyond delivery to create a vibrant community where passion for great food connects people.

Foodie enables vendors to list, sell, and manage their food and beverage products while offering users engaging food content and instant ordering. Vendors also benefit from marketing exposure, promotional tools, analytics, and customer engagement features.

Foodie on a phone offers an engaging experience with short videos, instant ordering, real-time chat with vendors, and easy booking for dining spots. Users also enjoy real-time tracking, exclusive rewards, and a more dynamic experience than traditional food apps.

You can download and use the Foodie app for free, nevertheless, if you make an order, you have to pay for the meal, the delivery, and small Foodie service fee.

Foodie supports multiple secure payment methods for users, including credit/debit cards and digital platform wallets. Payments are securely processed through third-party payment providers.

Yes, Foodie offers exclusive offers and special  promo codes that you can view in homepage offer cards or in vendor profiles.

Scroll, tap, and eat! You can order directly from vendor menus, blogger posts, or even foodie reels — just review your details and you’re good to go.

If you enter the wrong email or password four times in a row, your account will be temporarily locked. You'll receive an email with a verification link to unlock your account, along with instructions to set a new password.

The delivery time varies based on the restaurant’s estimate. You can find the expected delivery time listed under the restaurant’s "About" section. The estimated delivery times displayed on the platform are for reference only and are not guaranteed. Various external factors, including weather conditions, high order volumes, and traffic, may affect actual delivery times. While Foodie and its Delivery Partners strive for timely service, they are not liable for delays beyond reasonable control.

Vendors are required to confirm order acceptance within 30 seconds of receipt. If no confirmation is received within this timeframe, users will be notified. If you do not receive confirmation, you may want to check your account in the Foodie app to see the order status, go to the tracking order screen from the homepage, or check your account settings from “My orders”.

Yes, In the App, go to your order tracking screen and tap on the “Reorder” button, or  go to the "My Orders" section and choose an order from your previous orders, and re-order it.

Once your order is placed and paid for, changes are usually not allowed but if needed, contact Foodie support immediately. Modifications depend on vendor approval, may incur extra fees, and aren't guaranteed if the order is already being prepared or delivered.

If you face any issues with your order, you can either call our call center or email your complaint to Support@foodie.team , and our customer service team will take care of it.

Yes, the user is permitted to cancel the order within 30 seconds of placing it. After this 30 seconds period, the order is considered final and non-cancellable, except in cases of technical errors or operational failures by Foodie or the Vendor. Users may also cancel orders before Vendor confirmation at no cost.

Your refund will be added to your Virtual Wallet immediately. No need to wait days for processing.

If your order is incorrect, missing items, or doesn’t match what you placed, you can reach out to Foodie via the in-app chat or by emailing Support@foodie.team. Make sure to request a refund within 3 hours of receiving your order.

Yes, you can Rate or write a review about you orders, in foodie you can share your experience as a review “Reel Your Hot Meal And Become a Foodie Blogger”.

The Foodie Wallet is where all refunds are credited. Refunds are not processed to cards or bank accounts; they are exclusively added to your Foodie virtual Wallet.

From your  profile go to your Settings, "Wallet" section in the Foodie app.

You can apply a promo code directly from the checkout screen in two ways: Enter a promo code manually if you already have one. Choose from the available promo codes listed and tap Apply. The discount will be applied to your order total automatically once selected.

You can reach out to us anytime via live chat, our 24-hour hotline, or by emailing us at support@foodie.team. We are available around the clock to assist you.

You can sign up using your email, phone number, or a social media account (Google, Apple, Facebook). Once registered, you’ll be able to follow influencers, place orders, and save your favorite meals.

Influencers share real reviews, hidden gems, and trending dishes. Plus, when you order through their posts, they earn a commission—support your favorite foodie!

Verified status is granted to bloggers who:

• Consistently post high-quality content
• Engage with the Foodie community

Tap “Forgot Password” on the login screen and follow the instructions to reset via email or SMS.

We use bank-level encryption and comply with data privacy regulations in Jordan. Your personal info and payment data are never shared without consent.

Yes. Go to Settings > Account > Delete Account. Note that this action is irreversible.